Q: What is reiki?

A: Reiki is a form of energy healing that works on the mind, body and spirit. 

Q: How long does it take for my order to arrive?

A: Orders will be sent out in the order that they were received. We know how exciting it is to receive packages so we will ship out as soon as possible! Please note custom orders may take longer due to our candles being hand poured in small batches!

Q: What's in your candles besides a whole lot of love and healing?

A: Lunar Rei only uses "clean scents," which means we care what is being burned and don't use any harmful ingredients to our knowledge!

Q: Can I smell before I buy?!

A: If you're local to Buffalo, we recently opened our store! We are located at 4230 North Buffalo Road in Orchard Park, NY. 

Q: What is your return policy?

A: While we don't accept returns for burned candles, we will gladly work with you to make sure you are completely satisfied! Please reach out to us at LunarReiCandle@gmail.com and we will get back to you as soon as possible!

Q: Oh no, you're out of the candle I wanted! Will they be back in stock?

A: Some scents are seasonal and are made in limited quantities. Please let us know if there is something specific you love and we can see what we can do!

Q: Do you customize candles?!

A: We love custom orders! Please send us a message on what you're looking for and let's make magick!